The skin quiz is direct and easy to answer. It's also not overwhelming with the number of questions. The products came quickly. Since I turn 40 I've been battling a different type of acne than when I was younger. The products. While causing some light acne from purging. The problem areas have gotten smaller and are healing and new places of acne have been much less and less frequent. The instructions were also easy to understand, The bottles all are labeled when you should use them. That's just a really easy program to get started and to use